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Hi Tours OVER 20 YEARS OF SERVICE WITH SMILE
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+91 (124) 61 000 00
(Delhi, India)

Company Profile

Hi-Tours is a complete Destination Management Company, offering tailor-made journeys throughout India and the Subcontinent. The company started its operations in year 1997 and has grown to become a synonymous name in delivering quality and memorable holiday experiences.

The company has pan-Indian presence with corporate headquarters in Delhi and branch offices in Udaipur & Varanasi. Our overseas office is located in Canada along with other associate offices in UK & Ireland, France, Spain, Italy and Argentina. We have a comprehensive network of high-qualified local agents across the sub-continent offering value driven ground operations with streamlined efficiency.

We are affiliated and members of various international & domestic trade bodies, associations like International Air Transport Association (IATA), American Society of Travel Agents (ASTA) Pacific Asia Travel Association (PATA), Indian Association of Tour Operators (IATO) and Federation of hotel and restaurant association of India (FHRAI) etc.

The company is one stop travel fulfillment center offering a comprehensive range of travel related services, including:

  • Custom-designed luxury tours for individuals, small and large groups
  • Special interest tours - culture, adventure, wildlife, cuisine etc
  • High profile press trips and fashion/movie shoots
  • Luxury cruises and charter operations
  • Conference and incentive programs
  • Air-ticketing (Domestic & International)
  • Domestic tourism
  • Out bound tourism

Our organization includes a dynamic and an eclectic team of more than 150 full time staff members. They are handpicked from diverse backgrounds which richly contribute and shows in our multifaceted atmosphere.

Knowledge is our highest precedence. Our staff members regularly travel to their chosen regions, meticulously inspect hotels and keep up-to-date with all travel-related matters.

From selecting an accommodation to discussing the practicalities of ground arrangements, their enthusiasm for the destination, precious counseling and personal experience helps in customizing imaginative itineraries. It includes the highlights of the country, but additionally some of the beaten track and equally interesting places which are not frequented by large numbers of tourists thus offering best possible genuine travel experience!

Core Competency Ground handling is our great strength. Attention to details, specially customized proposals, power to purchase the best at affordable prices, delivery beyond expectations, constant innovations and cost effective methods including our standard luxuries make us very competitive.

We have successfully operated for many years word-of-mouth, bespoke travel service for VIP clients who require "off the menu" al-carte travel options including private jets, yachts, luxury resorts and private journeys. Our special access guarantees an inside to some inimitable experiences that are inaccessible to others and VIP treatment to the guests and exceptional level services with all our preferred vendors

Our long standing relations with various individual/chain hotels like Taj, Oberois. ITC, Jaypee, Casino etc. and excellent supplier contracting terms & capabilities has enabled us to command some of the best contracted rates in India.

The company has its own fleet of modern cars and coaches all equipped with international safety standards. Our trained airport representatives guarantee fast and efficient meet-and-greet services and hotel transfers. All our guides, often fluent in several languages, are handpicked and only those of very high caliber are selected.

We have implemented the principles of good corporate governance by adopting standard practices through continuous improvement of internal systems to ensure customer satisfaction. These systems are continuously monitored, reviewed and modified when necessary for better efficiency and effectiveness.

Over the years we are proud to have received numerous prestigious awards including 03 National Tourism awards presented by Ministry of Tourism, Government of India and the most recent one for best tour operator for year 2008-09. These awards are widely recognised as being the most respected in the travel industry as they are professional surveys of the publications’ readerships. These awards are an additional reassurance of the quality of service you can expect from us.

Travel should be amazing, exciting, intriguing, rejuvenating and an unforgettable experience. Hi-Tours stands committed for delivering quality service with no compromise! We pride ourselves on the service and standard of excellence that we offer to our clients.

Other SBU’S

MICE

Hi-Tours has a dedicated Destination Marketing and Conference Management division providing all services including conference & event planning, event management, and event marketing and association management services. The growing importance of MICE - meetings, incentives, conferences and exhibitions led to launch of this division. Our conference department has existing tie ups with various chambers of commerce, government and semi government trade bodies and national tourist offices. Over the last decade we have developed a great reputation within the industry for the flawless execution of events and having successfully handled conferences all over India and even abroad.

OUTBOUND TOURS

India is one of the largest potential outbound tour markets in the world; hence Hi-Tours has opened a separate and full scale Outbound Tours division. It offers complete range of travel services and customised be-spoke travel arrangements to more than 85 countries in the world. With a team of dedicated professionals and global network of partner companies, instant online booking ability for hotel, airline, rail and ground services, we are equipped to cater to all possible travel needs of business and leisure travelers. Our range of services cover international and domestic holiday packages, airline ticketing, international cruise bookings, luxury and Eurail trains, car rentals, luxury villa bookings, travel insurance and Visa and other document assistance. We have dedicated Business Travel Team focusing on MICE (Meetings, Incentives, Conferences and Events) services for countries worldwide. We have been undertaking path-breaking initiatives to reach out to the travelers through innovative products.

DOMESTIC TOURS

India with its large domestic consumer offers unique opportunity for Domestic Holidays. Hence we have launched separate department catering to 'Indian Holidays' from cultural to pilgrim to wildlife holidays to honeymoon to weekend getaways, customized FIT Tours and MICE (Meetings, Incentives, Conferences and Events).

HOME STAYS

Another unique initiative by Hi-Tours is Home stay. We offer luxury homes stay in India under the ‘Homestayz’ banner. This is an exclusive product that is fast gaining popularity among tourists. We offer an exclusive collection of unique and charming homes for the guests to stay and experience India in different way.

VOLUNTEER TOURISM

For some travellers adding another element to vacationing is helping others, this phenomenon is called Volunteer Tourism - a combination of volunteering and tourism, also known as volunteer travel or a volunteer vacation.Hi-Tours has come up with some authentic Voluntarism trips in India that attracts all sorts of people on its. Everyone, from retired baby boomers to college spring breakers, all are interested in mixing travel with good deeds, and there are voluntarism opportunities available for just about any preference or interest with us.

We can take you to study the many UNESCO monuments in India, travel to backwaters of Kerala for a community development project, work with doctors in Rajasthan, or even help clean up national parks. Our Voluntarism vacations not only focus on relevant and genuine issues, but also simultaneously allow travellers the time to experience local culture - first hand!

CORPORATE SOCIAL RESPONSIBILITY

Hi-Tours have helped in disasters like the 2004 tsunami and 2008 floods by placing tourism in a newer context by bringing tourism dollars back to a weakened local economy. We are proud to associate with various NGO’S and non-profit organisations including Salam Balak Trust etc. Constantly we work and support number of public welfare projects pertaining to free school education for the under privileged, orphanages and hospitals etc.

 



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